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Our refund and cancellation policy applies to digital products. Please review the following terms carefully:
Cancellation:
Once a digital product is purchased, cancellations are not possible. We are unable to stop or revoke access to the digital content after it has been acquired.
Damaged or Defective Products:
In the rare event that a digital product is delivered in a damaged or defective state, please contact us at info@demo2.craftpi.com within 5 days of purchase. We will investigate the issue and provide assistance accordingly.
Refund Eligibility:
Refunds are not available for digital products. All sales of digital items are final.
Late or Missing Refunds:
If you encounter any issues with your digital product and haven’t received the expected service, please contact us at info@demo2.craftpi.com and support page for further assistance. Refunds for digital products are typically not applicable.
No Returns for Downloadable Software:
Downloadable software products are exempt from returns and refunds. Once the software has been downloaded, it is considered as accepted.
Contact Information:
For any questions or concerns regarding digital product refunds and cancellations, please reach out to us at info@demo2.craftpi.com.
We appreciate your understanding of these terms as they relate to digital product transactions.